Warning: This online casino is not under the jurisdiction of the National Gaming Authority (ANJ) and is therefore prohibited for French residents.
8Fortuna's opinion on Happy Hugo
Happy Hugo, an online casino launched in 2023, is a creation of the Mountberg B.V. group, which also owns Ruby Vegas, Azur Casino, and Banzai Slots. This casino stands out for its space theme, embodied by the mascot Hugo, a small spaceship. Its visual interface is distinguished by its simplicity and efficiency.
The game library of Happy Hugo is also remarkable for its diversity and scale, with more than 4,500 games available, including slot machines, table games, and live casino options. This variety ensures a rewarding gaming experience for users.
Regarding promotions, Happy Hugo offers attractive deals, all free of wagering requirements, thus giving players a chance to fully enjoy the benefits without additional constraints.
The pros and cons of Happy Hugo
Category | Details |
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Advantages |
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Disadvantages |
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Happy Hugo's Promotions and Bonuses
Bonuses and promotions are of paramount importance for casinos, serving to both attract new players and reward the loyalty of regulars.
In the case of Happy Hugo, we were pleasantly surprised by the generosity of the offers, both in terms of the welcome bonus and the promotions available throughout the week.
However, it's worth noting that the maximum bet per spin under the bonus is €4, a slightly lower amount than the standard €5 observed at most other online casinos.
Nevertheless, the most notable feature of these offers is their wager exemption, which means that players can fully enjoy the benefits without having to meet restrictive wagering conditions. This policy is reminiscent of those found on platforms such as Cresus Casino or Millionz.
The Happy Hugo Welcome Bonus
We were extremely satisfied with the welcome bonus offered by Happy Hugo. The platform clearly went above and beyond to provide an exceptional offer. What truly caught our attention was that this bonus is spread over the first three deposits made:
First deposit: 100% up to €300 + 50 free spins on Money Train
Second deposit: 100% up to €350 + 50 free spins on Money Train 2
Third deposit: 100% up to €350 + 50 free spins on Mega Mask
It's always nice to see a welcome offer that combines both bonus money and free spins on popular slot machines, the value of which is determined by the specific game. However, it is important to note that winnings from these bonuses must be wagered once in full before they can be withdrawn.
To take advantage of this bonus, we simply had to make an initial deposit of a minimum amount of €20, which is quite reasonable. By depositing €100, we were able to start our gaming session with €200, and this same formula was applied for subsequent deposits.
The Race for Spins
If you are fond of free spins like we are, then this offer will delight you, as it is simply perfect. Every Thursday, after making three deposits, you will receive free spins. The amount of free spins will depend on the amount you have deposited:
For each deposit between €50 and €99, you will receive 50 free spins.
For each deposit of a minimum of €100, you will receive 100 free spins.
The free spins will be usable on Book of Dead, the iconic slot machine from Play'n GO. Just like with the welcome bonus, the winnings derived from them must be wagered once in full before they can be withdrawn.
However, we share your disappointment regarding the necessity of making three deposits to obtain the free spins. On platforms such as RubyVegas, a similar offer is available with a single deposit, which provides easier access to the offered benefits.
Space Adventure
Space Adventure is an engaging promotion that we greatly appreciate. In fact, this offer acts as a loyalty program where each bet you place allows you to reach tiers, with rewards for each of them.
From the moment you create your account, you are automatically enrolled in this program and your spacecraft starts at level zero. From there, each euro wagered in real money earns you one point.
As you progress through the levels, your spacecraft will explore new planets, offering exclusive bonuses at each stage. In total, there are 10 levels to climb, each offering its own benefits. Here are the details of these levels:
Level | Planet | Associated Benefit |
|---|---|---|
1 | Planet Gemini | 5% on all deposits |
2 | Planet Monstro | 30% on all deposits made on Saturday |
3 | Planet Cerebro | 100 free spins awarded after 5 deposits made on Tuesday |
4 | Planet Luna | 10% on all deposits |
5 | Planet Gruyère | 25% on a deposit made on Monday |
6 | Planet Routoudou | 30% Superbonanza bonus on all deposits made on Sunday |
7 | Planet Demon Berzerk | 15% on all deposits |
8 | Planet Medusa | 30% on a deposit made on Thursday |
9 | Planet Sapoon | 50% Opulenza bonus on a deposit made on Friday |
10 | Robot-Planet Golem | 20% on all deposits |
Jackpot Pool
The Jackpot Pool, or Hugo Jackpot, is a very intriguing feature that pits players against each other. Its concept somewhat reminds us of the team play present on CasinoTogether.
Once registered, you will need to choose a faction to join from the two available: the Star Union and the Evil Corp.
Subsequently, every euro wagered in real money will contribute to increasing the jackpot pool and allow teams to earn points. Each week, the faction that has accumulated the most points is declared the winner.
The five best players from the winning faction then share the accumulated amount:
Level | Percentage of the Jackpot |
|---|---|
1 | 45% |
2 | 25% |
3 | 15% |
4 | 10% |
5 | 5% |
The VIP & Loyalty Programs of HAPPY HUGO
Like many other casinos, Happy Hugo offers a VIP programme, which is good news for regular players seeking rewards for their loyalty.
This type of programme aims to reward the most dedicated players by offering them a special status, along with numerous benefits that are not accessible to regular players.
However, it is unfortunate that the platform does not communicate much about its VIP programme. This opacity contrasts notably with casinos like MyEmpire, which provide a detailed overview of their VIP programme.
Although we attempted to obtain more information by contacting customer support, this unfortunately was not fruitful.
What we can still confirm is that Happy Hugo's VIP programme comprises several levels and offers exclusive promotions, such as a weekly cashback.
Deposit & withdraw money on Happy Hugo
The variety of payment methods is a crucial aspect for an online casino. We always place importance on a platform that offers a wide range of currencies, whether they are traditional fiat currencies or cryptocurrencies.
In this regard, Happy Hugo has met our expectations by offering a sufficiently broad range of payment methods.
How to deposit money?
We were delighted to find out how easy it is to deposit money on Happy Hugo. In just a few minutes, we were able to make our first deposit.
To initiate a deposit on this platform, you simply need to click on your balance at the top left of the page, wherever you are on the site.
Next, go to the Deposit tab, where you will first need to indicate the amount you wish to deposit. On Happy Hugo, the minimum required amount can vary depending on the chosen payment method. It is important to note that in order to benefit from bonuses, a minimum deposit of €20 will be necessary.
Once that is done, you will need to select the payment method from the seven options available.
Method | Minimum deposit | Maximum deposit | Processing time |
|---|---|---|---|
Card payment | €10 | €2,500 | Immediate |
Token | €10 | €3,000 | Immediate |
Bank transfer | €10 | €1,000 | Immediate |
Cashlib | €10 | €150 | Immediate |
Binance Pay | €10 | €2,000 | Immediate |
MiFinity | €10 | €3,000 | Immediate |
CoinsPaid | €20 | €2,000 | Immediate |
For cryptocurrency transactions, there may be fees applied, however, these are independent of the casino. In contrast, for other payment methods, it is important to note that no fees will be applied.
How to withdraw money?
As with deposits, the withdrawal process on Happy Hugo proved to be simple and quick. In just a few minutes, we were able to submit our request.
Before initiating a withdrawal, ensure that your account has been verified by the casino and that you have provided all necessary documents to prove your identity. Once this step is confirmed, click on your balance and go to the Withdraw tab this time.
Indicate the amount you wish to withdraw, keeping in mind that the minimum withdrawal is between €20 and €30, depending on the chosen method. This limit seems reasonable to us. You have the option to withdraw up to €15,000 per month, a generous limit that can be increased depending on your VIP status.
As for the available withdrawal methods, although they are fewer than those for deposits, the choice remains very satisfactory.
Method | Minimum withdrawal | Maximum withdrawal | Processing time |
|---|---|---|---|
Card payment | €20 | €3,000 | 2 to 5 days |
Bank transfer | €20 | €5,000 | 2 to 5 days |
Token | €30 | €2,000 | Immediate |
MiFinity | €30 | €2,000 | Immediate |
CoinsPaid | €30 | €2,000 | Immediate |
how to register on happy hugo?
We greatly appreciated the simplicity of the registration process on Happy Hugo. In just a few steps, we were able to create our account and enjoy the casino.
To get started, simply click on the 'Create an account' box located at the top left of the page, no matter where you are on the site.
The first step asks you to provide several pieces of information that will be used for your login:
Email address
Password
Username
Currency
The second step of the registration asks for different information related to your identity and place of residence:
First name
Last name
Date of birth
Full postal address
Phone number
Country of residence
This is also the step where you will need to agree to the casino's terms and conditions and indicate if you wish to receive promotional offers via SMS or email.
During the third step, you will need to choose which faction you want to join, between the Star Union and the Evil Corp. This is for informational purposes only and will not influence your gaming experience.
Finally, the last step is to confirm the phone number you provided during the second step by entering the code received via SMS.
how to register on happy hugo?
Overall, our experience on Happy Hugo has been fairly satisfactory. As a relatively new platform, it still has a few areas for improvement.
The catalogue of games is very extensive, including more than 4,500 titles. We were thus able to find the best slot machines, the most popular table games, and of course, live casino. However, we regret that the demo mode does not offer the purchase of bonuses, particularly on Pragmatic Play games.
The various bonuses and promotions have greatly contributed to enriching our gaming sessions. We particularly appreciated that all offers are guaranteed without any wager.
The Space Adventure loyalty program is very interesting and allows this platform to stand out. However, we would have appreciated having more information about the VIP program.
Customer support has proven to be very helpful, especially the live chat. However, it is important to note that we had to interact with English-speaking agents, so it is advisable to have at least a basic command of the English language for smooth communication.
If you would like to discover other casinos tested by our experts, feel free to check out the following pages:
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