Warning: This online casino is not under the jurisdiction of the National Gaming Authority (ANJ) and is therefore prohibited for French residents.
The opinion of 8Fortuna on Lucky31
The experts at 8Fortuna have consulted and decided to analyse the online casino Lucky31. A renowned casino, particularly for its exceptionally well-stocked catalog. It features several thousand games available, whether they are slot machines, table games, or even live games.
While a few elements, as you will see in the rest of this guide, surprised us a bit (particularly concerning the welcome bonus), we were positively surprised by this online casino which, believe us, does not lack arguments to attract, convince, and make you want to stay.
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The different bonuses offered on Lucky31
Regarding the bonuses on Lucky31, we were caught between two feelings. On the one hand, we were slightly disappointed with a welcome offer that we found a bit light. On the other hand, the other promotions are simply exceptional.
Welcome bonus
The welcome offer on Lucky31 is quite classic, if not below what is generally offered. It’s a bit of a shame, even though the first two deposits are included:
1st deposit: 100% bonus, up to 100 euros,
2nd deposit: 50% bonus up to 50 euros + 31 free spins.
The wager associated with this welcome bonus is x30. Note, if you win with a free spin, the wager will be x35.
Other welcome offers
At Lucky31, many offers, bonuses, and regular promotions are and will be offered to you throughout the year. While some vary according to the seasons or timing, others are available all year round.
The offer we appreciate the most is Bonus Booster. Specifically, it is a weekend promotion that starts on Friday evening and ends late on Saturday. This offer is very simple and particularly accessible.
A single deposit of 20 euros, regardless of when, during the above-mentioned period (Friday and Saturday), entitles you to recover a mystery bonus whose amount can reach 250 euros.
Loyalty program and VIP program at Lucky31
Like many competing casinos, Lucky31 offers both a loyalty program and a VIP program:
The loyalty program: this allows access to exclusive offers provided you earn points, which are collected in various ways (deposit, participation in tournaments, winnings at certain games…). You can also exchange these points for Free Spins.
The VIP program: 5 levels in total (Opal, Emerald, Sapphire, Ruby, and Diamond). The further you progress in the hierarchy, the more access you have to advantages such as special offers, higher deposit or withdrawal limits, cashback, a dedicated account manager…
What are the different games offered on Lucky31?
On Lucky31, there are numerous games available. On this platform, you will find slot machines and jackpots, table games as well as a nice selection of live dealer games.
Slot machines and jackpots
We counted just over 2,000 slot machines available on Lucky31. An important offering, but it is true that the filtering methods provided on this online casino are really well thought out. It is possible to choose slots:
New,
Megaways,
Bonus Buy.
Moreover, absolutely all themes are represented. If you love ancient times (Egypt, Greece), fishing, sports, great discoveries or even piracy or futuristic elements, you will have absolutely no trouble finding a game that suits you.
Among the slot machines that we have greatly enjoyed, we think of:
Book of Dead,
Wanted Dead or a Wild,
Money Train 2,
Reactoonz,
Moon Princess.
Table games
On Lucky31, we also find quite an impressive selection of table games. These are fairly classic casino games, found in almost all establishments, whether online or physical.
Blackjack, roulette, poker, baccarat, craps and many others are easily accessible, even though we should mention that these are run by a “computer”. For slightly more human variants, prefer live casino games.
The live casino
As explained above, live casino games are “human” options. We say this because these games are run live by a real dealer, remotely. Just like at the casino, you enter a room and are welcomed by a human being, who then hosts the ongoing game and those to come.
In terms of live casino, we find classic table games, such as those presented above. We also find television game options, such as Keno, the Wheel of Fortune, and many others. These are slightly revised versions, so they fit with the online casino universe, but the aim of the game remains the same.
Other games on Lucky31
On Lucky31, you will find other gaming options, such as jackpots, which are slot machines where a portion of the ticket amount is deducted to feed a real-time jackpot, which anyone can win at any time.
You will also find scratch card options, which are often offered by the provider Hacksaw Gaming. These are fairly classic scratch tickets, except that everything takes place online here.
Playing for free, in demo mode, is possible
Another great advantage at Lucky31 is the demo mode. This allows you to play for free and calmly at almost all casino games (notably the slots). It is an increasingly rare option, but essential in our eyes.
Indeed, the free/demo mode allows you to discover the universe of the casino in question in order to get accustomed to it and have a very clear idea of what the platform is capable of offering. This gives you all the cards in hand before a potential registration.
The different payment methods on Lucky31
One of the elements to absolutely consider regarding online casinos is the payment methods that are offered. What about Lucky31? Here is a first element of the answer.
Making a deposit on Lucky31
To make a real money deposit on Lucky31 and fund your gaming account, it's very simple. Click on the "Deposit" tab after creating your account, then choose from the various options available, among which you will find:
bank transfer,
credit card payment (VISA and Mastercard),
CashLib
cryptocurrencies.
Regarding the minimum amount, it is 20 euros, regardless of the method chosen.
Requesting a withdrawal on Lucky31
As with making a deposit, withdrawals on Lucky31 are both very simple and very quick to request. Two options will be available to you: the traditional bank transfer and payment via cryptocurrency. The maximum withdrawal amount is 1,000 euros per day, but may be increased depending on your VIP level. Additionally, expect 48 to 72 hours for validation.
Security and Responsible Gaming Options
Like any respectable casino, Lucky31 is a platform that is highly secure. Our experts have conducted some research and have been able to discover that, indeed, Lucky31 has a gaming license issued by the independent online gaming authority of Curaçao.
This license is, in our view, absolutely essential as it ensures the security of players, whether in terms of their personal data, their banking information, or simply financially, by providing them the option to set limits, if necessary.
Responsible Gaming at Lucky31
In terms of responsible gaming, it is possible at Lucky31 to request a deposit limit. You can set a money deposit limit to a certain amount, for a certain period, helping you avoid going into the red. If the situation were to worsen, please know that it is entirely possible to request self-exclusion. For this, you need to contact customer support.
Effectiveness of Customer Support at Lucky31
The Lucky31 customer support is, in our view, quite effective. Firstly, you can reach them via the live chat option. This is a service available 24 hours a day, 7 days a week even though the support is only open from 10 AM to midnight (11 PM on weekends). It is also possible to contact customer service via email, at the following address: support@lucky31.com.
The steps to register on Lucky31
To register on Lucky31, once again, everything has been designed to make your life easier. Once you are on the homepage, click on the “Register” button in the top right of the screen. You will then need to enter an email address as well as a password. Then click on the “Continue” button.
The second step is to enter all your personal information, starting with your identity (first and last name), your postal address (address, street, city, postal code) as well as your age (date of birth) and other important information.
You will then need to validate your registration by completing the KYC (Know Your Customer). This will involve sending a photocopy of your identity card as well as a photocopy of a proof of residence.
In conclusion about Lucky31
Lucky31 is a very good online casino to turn to. With its catalogue and numerous options in terms of bonuses, you certainly won't have time to get bored. The customer service, moreover, is very efficient. However, there is a slight lack of options regarding deposit and withdrawal methods, and the welcome bonus is indeed a bit below that of the competition. Nevertheless, we have been convinced by this gambling platform.
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