Expert in online casino and gambling, we at 8Fortuna have decided to study and analyse a new gaming space. It is Casoo Casino! Very comprehensive, particularly due to a well-stocked catalogue and an attractive welcome bonus, this website has serious advantages.
Are you looking for a new online casino to have fun and gamble on? Then Casoo might just meet all your needs. To ensure this, we offer you a complete and detailed analysis of all the features of this platform: customer support, payments, and bonuses—you will have access to clear and detailed information in this guide.
Our Opinion on Casoo Casino
We had no preconceived ideas about Casoo Casino. Therefore, it was a true discovery for us. As a result, we were not disappointed. The casino has more than 7,500 games in total, which is more than sufficient (with a catalogue powered by the biggest providers in the market).
We also very much appreciated the welcome bonus, set at 200% up to €600 + 350 FS (but we'll return to this in more detail later in this guide). Finally, as always on 8Fortuna, this online casino we present to you is reliable and secure, with its gaming licence. All signals are therefore go!
Everything You Need to Know About Casoo Casino
It was in 2019 that Casoo Casino opened its doors for the very first time. Owned by Trink N.V., this online gambling site is therefore rather “old”. It is a well-established brand that has little to prove after almost six years of activity.
We also appreciated the “galactic” universe of this online casino. Indeed, the theme reminds one of space, with blue and generally darker colours, supported by illustrations of planets, galaxies, or space explorers.
Casino Games and Sports Betting at Casoo Casino
There are over 7,500 games in Casoo's catalogue. This is quite an impressive library (the average number of games is around 4,000).
More than 50 of the biggest providers in the market supply this website. Play’n GO, No Limit City, Evolution Gaming, as well as Hacksaw Gaming and Pragmatic Play work with this website.
Slots
The slot offer at Casoo is more than convincing. We have counted a total of 3,600 slots on this website. Such an offer naturally implies that numerous themes are represented.
Futuristic, adventure, classic slots, or those with horror or animal themes are available. You will have no trouble finding a game that matches your desires.
Among the options we really enjoyed are:
Book of Dead, by Play’N Go,
Hyena Heist, by Gaming Cops,
Big Bass Bonanza, by Pragmatic Play.
At Casoo, you will also find jackpot-type slots. These are slots with a higher entry spin amount. However, the winnings can be greater.
Table Games
Blackjack, baccarat, roulette, or poker, the table game options at Casoo are absolutely abundant. We appreciated this a lot. It is indeed quite rare to enjoy such a choice!
28 different types of blackjack (starting with Blackjack Beto), 14 baccarat options (including Baccarat Triple Touch), as well as 30 variations of roulette (including French Roulette)… There is clearly no reason to be bored.
The only downside, in our opinion? There are only 5 poker options available, which can be quite frustrating if you enjoy this card game.
Live Casino
A live game section is offered from the casino's side menu. It is possible to play table games or TV games, all hosted live by a French-speaking dealer.
We really appreciate this approach which, in our eyes, is very immersive. It gives the feeling of being able to play directly in a physical casino without having to travel.
Here are some of our favorite options:
Blackjack 9 Azure by Pragmatic Play Live
Baccarat Dance, by Vivo Gaming
Auto Roulette, by Live88
Is Casoo Casino a secure casino?
Yes, Casoo is a fully secure casino. It holds a gaming license issued by the Curaçao regulatory authority (number OGL/2024/500/0155). If you read our guides, you know that in our eyes, this is an essential element to ensure the safety of users' personal and banking data.
In detail, Casoo has implemented a series of measures to ensure a healthy gaming environment for all individuals who connect. These are standard measures, in line with what is generally done in this market:
holding a CGB certificate
128 Bits SSL protocol for data encryption
HTTPS protocol for a secure connection
KYC (identity verification) required for withdrawals
a “Responsible Gaming” option to limit deposits, bets, and request self-exclusion
The bonuses offered by Casoo Casino
At Casoo, the welcome bonus is 200% up to €600 and 350 free spins. It is credited on the first four deposits as follows:
1st deposit: 100% up to €300 + 100 FS
2nd deposit: 100 FS
3rd deposit: 100% up to €300
4th deposit: 150 FS
The minimum amount to deposit to benefit from this is €20. The wagering requirements are set at x25 for the bonus and 20 for the free spins.
On this online casino, other promotions are also available:
The Glimmer: this is a cosmic currency that you can win, redeem, and use to exchange for bonuses
The “Infinite Progression” loyalty program
the Weekend Recharge Bonus, offering 100% bonus on your deposit
The VIP program on Casoo Casino
At Casoo, the VIP program revolves around six different levels. Joining is automatic. From the moment you register, you enter level “0” of this loyalty program.
It works quite simply. Each action, each win, allows you to earn Glimmers that you can then use to move up the hierarchy of VIP levels.
The further you advance, the more interesting the rewards become, with better cashback percentages, personalised offers, an account manager, and many more benefits.
Payments on Casoo Casino
We then analyzed the payment methods on Casoo. For all deposit-related matters, six options are offered, among which you will find:
Bank card: VISA, Mastercard
Mobile payments: Apple and Google Play
E-wallet: MiFinity
Cryptocurrency: Bitcoin, Ethereum, Dogecoin, Litecoin, Tron…
Bank transfer
At Casoo, deposits are immediate. They are also guaranteed to be free of charge. The minimum amount to proceed and credit your player account is €20.
What about withdrawals on Casoo? Everything is done in the same place. You simply need to click on the “Withdrawal” tab. All the previously mentioned methods are offered, except for mobile applications.
Withdrawals are free of charge and start from €20. While they are instant for cryptocurrency, they may require 1 to 3 business days before validation for other options.
Support and Customer Service Casoo Casino
Casoo Casino is one of the most efficient online casinos when it comes to support. Indeed, it is quite simple to contact customer service:
email at help@casoo.com
live chat, 24/7, in French
However, we were unable to find a FAQ (Frequently Asked Questions) page. Generally, it can be accessed directly from the footer. This time, however, we weren't able to reach it.
We did contact support via live chat. We pretended to have a KYC verification issue. A response was provided to us in about two minutes. A response in French, perfectly understandable, in addition to being helpful.
What do other players think of Casoo Casino?
Casoo has a Trustpilot page. The profile is verified. The page indeed belongs to this online casino. The average rating is 3.3/5. This may seem quite "average", but it turns out that only 6 reviews have been published.
The feedback is generally mixed:
"Good casino with a good number of providers and games, a well-designed platform that has never crashed for me"
"A good casino, you can find all the games there. The support chat is always active and helps you quickly"
"Stay away from this casino, they do not pay their customers, even if your documents are approved, they tell you that there is a technical problem with the payment providers for over a month now, I still have 300 euros that have not been sent to me, this is a fraudulent casino, stay away from there."
The reviews are quite mixed, far from the experience we have had with this online casino. We recommend, for more certainty, to make a small initial deposit to test the gaming area and deposit more afterwards.
Conclusion on Casoo Casino: why should you sign up for this online casino?
We really enjoyed discovering Casoo. It’s a casino that has many strengths, including a very comprehensive catalogue and an excellent welcome bonus. However, we miss the lack of regular promotions as well as payment options that can seem quite limited.
That said, the support is very efficient, which is quite reassuring from the users' perspective. Finally, this online casino works perfectly well on mobile. There is no dedicated mobile app, but whether on iOS or Android, we did not experience any latency.
Finally, the registration process is very simple. One click on the dedicated button at the top right of the homepage, 3 steps to complete and you’re done. In short, this casino has everything a great one should have, don’t hesitate to check it out.
