As experts in online casino and gambling, we at 8Fortuna have decided to study and analyse a new gaming space. This is Casoo Casino! Very comprehensive, especially thanks to a well-stocked catalogue and an attractive welcome bonus, this website has serious advantages.
Are you looking for a new online casino where you can have fun and gamble? Then Casoo might just meet all your needs. To assure you of this, we provide a complete and detailed analysis of all the strengths of this platform: customer support, payments, and bonuses, you will have access to clear and detailed information in this guide.
Our opinion on Casoo Casino
We had no preconceived ideas about Casoo Casino. It was therefore a real discovery for us. As a result, we were not disappointed. The casino has over 7,500 games in total, which is more than enough (with a catalogue powered by the biggest suppliers in the market).
We also greatly appreciated the welcome bonus, set at 200% up to €600 + 350 FS (but we will return to this in more detail later in this guide). Finally, as always with 8Fortuna, this online casino that we present to you is reliable and secure, with its gaming license. All lights are therefore green!
Everything you need to know about the online casino Casoo Casino
It was in 2019 that Casoo Casino first opened its doors. Owned by Trink N.V., this online gambling site is therefore quite “old”. It is a well-established brand, which has little left to prove after almost six years of activity.
We also appreciated the “galactic” universe of this online casino. Indeed, the theme recalls space, with dark blue and generally dark colors, supported by illustrations of planets, galaxies, or space explorers.
Casino Games and Sports Betting at Casoo Casino
There are over 7,500 games in Casoo's catalogue. This is quite an impressive library (the average number of games is around 4,000).
More than 50 of the biggest suppliers on the market power this website. Play’n GO, No Limit City, Evolution Gaming, as well as Hacksaw Gaming and Pragmatic Play work with this website.
Slot Machines
The selection of slot machines at Casoo is more than convincing. We counted 3,600 slots in total on this website. Such an offer naturally implies that many themes are represented.
Futuristic, adventure, classic, or themed horror or animal slots are available. You won't have any trouble finding a game that suits your desires.
Among the options we particularly appreciated are:
Book of Dead, by Play’N Go,
Hyena Heist, by Gaming Cops,
Big Bass Bonanza, by Pragmatic Play.
At Casoo, you will also find jackpot-type slot machines. These are slot machines with a higher entry spin amount. However, the payout can be more significant.
Table Games
Blackjack, baccarat, roulette, or poker, table game options at Casoo are absolutely plentiful. We really appreciated this. It is indeed quite rare to be able to enjoy such a choice!
28 different types of blackjack (starting with Blackjack Beto), 14 baccarat options (including Baccarat Triple Touch), and 30 roulette variants (including French Roulette)... There's clearly no reason to get bored.
The only downside, in our opinion? There are only 5 poker options available, which can be quite frustrating if you enjoy this card game.
Live Casino
A live games section is offered from the sidebar menu of the casino. It is possible to play table games or television games, all hosted live by a French-speaking dealer.
We really appreciate this approach which, in our eyes, is very immersive. It gives the feeling of being able to play directly within a physical casino without having to travel.
Here are some of our favorite options:
Blackjack 9 Azure by Pragmatic Play Live
Baccarat Dance, by Vivo Gaming
Auto Roulette, by Live88
Is Casoo Casino a secure casino?
Yes, Casoo is a fully secure casino. It holds a gaming license issued by the regulatory authority of Curaçao (number OGL/2024/500/0155). If you read our guides, you know that, in our view, this is an essential element to ensure the security of users' personal and banking data.
In detail, Casoo has implemented a series of measures to ensure a healthy gaming environment for all individuals who connect. These are standard measures, in accordance with what is generally done in this market:
holding a CGB certificate
128-Bit SSL protocol for data encryption
HTTPS protocol for a secure connection
KYC (identity verification) required for withdrawals
a “Responsible Gaming” option to limit deposits, bets, and request self-exclusion
Bonuses offered by Casoo Casino
On Casoo, the welcome bonus is 200% up to €600 and 350 free spins. It is distributed over the first four deposits as follows:
1st deposit: 100% up to €300 + 100 FS
2nd deposit: 100 FS
3rd deposit: 100% up to €300
4th deposit: 150 FS
The minimum amount to deposit to benefit from it is €20. The wagering requirements are set at x25 for the bonus and 20 for the free spins.
At this online casino, other promotions are offered:
The Glimmer: this is a cosmic currency that you can earn, collect, and use to exchange for bonuses
The “Infinite Progression” loyalty program
the Weekend Reload Bonus, which offers a 100% bonus on your deposit
The VIP program at Casoo Casino
At Casoo, the VIP program revolves around six different levels. Joining is automatic. From the moment you register, you join level “0” of this loyalty program.
It works quite simply. Every action, every win, allows you to earn Glimmers that you can then use to progress up the hierarchy of VIP levels.
The further you advance, the more interesting the rewards, with better cashback percentages, personalised offers, an account manager and many more things.
Payments at Casoo Casino
We then analysed the payment methods at Casoo. For everything related to deposits, there are six options available, among which you will find:
Bank card: VISA, Mastercard
Mobile payments: Apple and Google Play
E-wallet: MiFinity
Cryptocurrency: Bitcoin, Ethereum, Dogecoin, Litecoin, Tron…
Bank transfer
At Casoo, deposits are instantaneous. They are also guaranteed to be free of charge. The minimum amount to proceed and credit your player account is €20.
What about cash withdrawals at Casoo? Everything is done in the same place. However, you just need to click on the “Withdrawal” tab. All previously mentioned methods are offered, excluding mobile applications.
Withdrawals are free of charge and start from €20. While they are instant for cryptocurrency, they may take 1 to 3 business days for validation for other options.
Casoo Casino Customer Support and Service
Casoo Casino is one of the most efficient online casinos regarding support. Indeed, it is quite simple to contact customer service:
email, at help@casoo.com
live chat, 24/7, in French
However, we found ourselves unable to locate a FAQ page (Frequently Asked Questions). Generally, it can be accessed directly from the footer. This time, however, we were unable to do so.
We did contact support via live chat. We pretended there was a KYC verification issue. A response was provided to us in about two minutes. A response in French, perfectly understandable, and also helpful.
What do other players think of Casoo Casino?
Casoo has a Trustpilot page. The profile is verified. The page indeed belongs to this online casino. The average rating is 3.3/5. This may seem quite 'average', but it turns out that only 6 reviews have been published.
The feedback is generally mixed:
“Good casino with a good number of providers and games, a well-designed platform that never crashes for me”
“A good casino, you can find all the games there. The support chat is always active and helps you quickly”
“Stay away from this casino, they don't pay their customers, even if your documents are approved, they tell you there's a technical issue with payment providers for over a month now, I still have 300 euros that haven't been sent to me, it's a fraudulent casino, stay away from there.”
The reviews are quite mixed, though far from the experience we had with this online casino. We recommend, for more certainty, to make a small initial deposit to test the gaming space and deposit more later.
Conclusion on Casoo Casino: why should you register at this online casino?
We really enjoyed discovering Casoo. It’s a casino that has a lot of advantages, including a very comprehensive catalogue and an excellent welcome bonus. However, we regret the lack of regular promotions and the payment options that may seem quite limited.
Nonetheless, the support is very effective, which is quite reassuring from the users' perspective. Finally, this online casino works perfectly well on mobile. There is no dedicated mobile app, but whether on iOS or Android, we experienced no latency.
Lastly, the registration process is very simple. One click on the designated button at the top right of the homepage, 3 steps to complete, and you’re done. In short, this casino has everything to be great; don’t hesitate to check it out.
