Hugo Bets is an online casino that was established in 2023. However, it remained under the radar before making a notable comeback a few months ago, following a complete visual overhaul. The site now aims to be much more modern and user-friendly, whether on a computer or mobile.
This online casino has been tested and analysed by our teams. The objective? To better understand how this new version works and what it allows you to do. Therefore, you will find in this guide to Hugo Bets, a complete and transparent review of the bonuses and promotions, available games, payment methods…
Everything You Need to Know About the Hugo Bets Casino
Hugo Bets is an online casino that is only two years old. It is owned by the HNA Gaming B.V. group. It is a very pleasant platform to use, at least its new version. The 'Space' theme is very well represented, with a friendly mascot at the centre of the establishment: Hugo, the spaceship.
We also appreciated the mobile functionality of Hugo Bets. Here, there is no mobile application (like most online casinos, anyway). However, the site has been designed to be responsive. We tested it on an iPhone 16 and have absolutely nothing to say about the loading speed, the quality of the graphics, etc.
Bonuses and Promotions at Hugo Bets Casino
The welcome bonus at Hugo Bets is quite attractive. It is 300% up to €1,000 and 150 free spins.
It is awarded as follows:
1st deposit: 100% up to €300 + 50 free spins on Book of Dead,
2nd deposit: 100% up to €350 + 50 free spins on Le Bandit,
3rd deposit: 100% up to €350 + 50 free spins on Fire in the Hole 3.
Note that to take advantage of this bonus, the minimum deposit amount is €20. Remarkably, the wager is set at only x1! However, you will only have 30 days to use it.
Other Promotions at Hugo Bets
At Hugo Bets, other promotions are offered to keep players loyal. Notably, we think of:
Free Spins Thursday (Spin Race): for all games, with a deposit of €50, you will receive 50 free spins. For each deposit of €100, you are offered 150 free spins.
The Friday Recharge: on Fridays, a deposit bonus of 100% up to €200 is offered. The minimum deposit amount is €40… With no wager, once again.
Other bonuses, such as the Wager Race.
The VIP Programme at Hugo Bets
Like many online casinos, Hugo Bets has implemented a VIP system designed to reward the most active players. We found this VIP programme quite comprehensive, as well as transparent. This is rare enough to be noted. Indeed, some gambling and gaming sites tend to be quite reticent about revealing more about this format.
The Hugo Bets VIP programme operates quite normally, with a scalable system that allows you to earn increasingly attractive bonuses as you progress through the hierarchy of the VIP programme. There are three levels in total: Bronze, Silver, and Gold.
You will thus be entitled to:
rewards in the form of a bonus or free spins,
faster withdrawals,
VIP support with an account manager,
invitations to private events,
birthday gifts.
Available Games on Hugo Bets
We have counted just over 5,300 games in total on the Hugo Bets casino. The library is therefore quite extensive (the average being around 4,000). The biggest providers in the market contribute to it, with Evolution Gaming, Pragmatic Play, and also NetEnt and Relax Gaming.
Slot Machines
As always, Hugo Bets has delighted us with a very comprehensive selection of slot machines. You'll find everything here! Traditional slots, with fun themes like animals, candies, horror, or futuristic themes. There is really something for every taste. You will also find Megaways slots and Jackpots, hoping to generate big wins!
My favourite slot machines on Hugo Bets are the following:
Rise of Merlin,
Fruit Party 1,
Dead or Alive 2.
Table Games
What would Hugo Bets casino be without table games? In total, there are over a hundred game options that our casino experts have discovered, with online roulette and its many variants, BLACKJACK, baccarat, and other dice games as well as poker.
The offer is quite comprehensive. It's also quite nice to be able to navigate from one option to another thanks to the well-thought-out categorisation. Each game section highlights a selection of the most in-demand versions, making it easy to choose.
Live Dealer Games
This is, in our opinion, the most important casino section. Again, we have counted over a hundred titles, with various options, such as:
Monopoly Live
Funky Time
Dream Catcher
Monopoly Big Baller
Crazy Time
All the great creations of Evolution Gaming are present, what more could you ask for?
In addition, live table game options are also available, with live BLACKJACK, live roulette options thanks to live streaming, as well as baccarat and many other games, which we invite you to discover, without further delay.
Other Games
Finally, on Hugo Bets, you will find a nice selection of other games. We're thinking of aviation mini-games like Plinko or Aviator. You'll also find lottery games like Bingo or Keno, which, although they have a relatively low RTP (Return to Player), still attract many players!
Payment Methods on Hugo Bets
On Hugo Bets, several payment methods are offered. Here are the different deposit methods that are currently available:
Visa,
Mastercard,
MiFinity,
Bank transfer,
Cryptocurrencies (Bitcoin, Ethereum).
Note that the minimum deposit amount on this online casino is €10. These are immediate and free of charge.
What about withdrawing your winnings? These are possible from €10 for withdrawals by credit card. Expect €20 for withdrawals by bank transfer as well as €30 for other options.
Withdrawals are instantaneous via MiFinity and cryptocurrencies. However, they take between 3 and 5 days for other methods (card and bank transfer). Note that they are subject to KYC (Know Your Customer) verification.
Without identity verification, you will not be able to transfer your funds back. The KYC process is very simple. You just need to send to customer support:
a photocopy of your identity card, front and back,
a proof of address.
Customer Service and Support on Hugo Bets
Contacting Hugo Bets customer service is particularly easy. You can do so by:
live chat: this is available every day of the week, from 10am to 11pm. You can contact it in French. A bot will respond to you, which will then forward your request to a real person in support.
email: at support@hd.happyhugocasino.com
You will also find a FAQ (Frequently Asked Questions). It is rich and well-provided, with a dozen questions among the most asked by clients to support.
License and Security Measures
In addition to being a particularly flexible online casino, especially regarding the conditions associated with the welcome bonus, Hugo Bets is also a reliable and secure casino. It notably holds a gaming license issued by the regulatory authority for gambling in Curaçao.
Moreover, we discovered that Hugo Casino has implemented a series of measures to ensure the security of players, such as:
HTTPS, to ensure connection on a secure site.
128-Bit SSL encryption, which allows for the encryption of personal and banking data of all users.
2FA authentication, to secure the connection to one's player account.
responsible gaming options, to limit deposits, bets and to request self-exclusion whether temporary or permanent.
How to sign up on Hugo Bets
Here’s how to sign up on the online casino Hugo Bets.
Go to the official page of the online casino
Visit the official site of the online casino. You can click on our redirect links to do this. This will also allow you to enjoy an exclusive bonus.
Click on “Create an account”
Click on the “Create an account” button, which is located at the top right of the screen (blue background). A new page will open.
Enter your personal information
The first step is to enter your email address. Then click on “Create an account.” You will then be able to provide your identity (first name, last name), a username, a phone number, a password, and your date of birth.
Make your first deposit
Once your account is validated, make your first deposit while being careful to select your preferred deposit method. Also, respect the imposed minimum amount.
Claim the bonus, validate the KYC, and start playing
After making the deposit, you will claim your welcome bonus. We then recommend sending your KYC documents to customer support. You can then start playing!
Our conclusion on Hugo Bets
Honestly, it is difficult for us to find any fault with Hugo Bets, which, in our opinion, is one of the best online casinos in France at the moment. The gaming options are numerous (5,300) and are provided by the best suppliers in the market.
And what can we say about the welcome bonuses? 300% up to 1,000 euros, with a wager of only x1. It’s almost unheard of. If we wanted to be a bit picky, we might regret that there aren’t more regular promotions, but the terms are so advantageous that it is impossible for us to really emphasize this point.
Finally, the support is of top quality. Although it is not available 24/7, it remains highly effective. We tested it by pretending to have an issue after our registration, and the responses were quick, as well as being concrete, with clear explanations and an easily applicable solution.
