Hugo Bets is an online casino that emerged in 2023. However, it remained under the radar before making a notable comeback a few months ago, following a complete visual overhaul. The site aims to be much more modern and enjoyable to use, whether on computer or mobile.
This online casino has been tested and analyzed by our teams. The goal? To better understand how this new version works and what it allows users to do. Therefore, you will find in this guide to Hugo Bets a complete and transparent review of the bonuses and promotions, available games, payment methods...
Everything You Need to Know About Hugo Bets Casino
Hugo Bets is an online casino that is only two years old. It is owned by the HNA Gaming B.V. group. It is a very pleasant platform to use, at least its new version. The "Space" theme is very prominent, with a cheerful mascot at the centre of the establishment: Hugo, the spaceship.
We also appreciated the mobile functionality of Hugo Bets. Here, there is no mobile app (like most online casinos, anyway). But the site has been designed to be responsive. We tested it on an iPhone 16 and have absolutely no complaints about the loading speed, the quality of the graphics, etc.
Bonuses and Promotions at Hugo Bets Casino
The welcome bonus at Hugo Bets is quite attractive. It is 300% up to 1,000 euros and 150 free spins.
It is awarded as follows:
1st deposit: 100% up to 300 € + 50 free spins on Book of Dead,
2nd deposit: 100% up to 350 € + 50 free spins on The Bandit,
3rd deposit: 100% up to 350 € + 50 free spins on Fire in the Hole 3.
Note that to take advantage of this bonus, the minimum deposit amount is 20 €. Interestingly, the wager is set at only x1! However, be careful, you only have 30 days to use it.
Other Promotions at Hugo Bets
At Hugo Bets, other promotions are offered, aimed at retaining players. We think particularly of:
Free Spins Thursday (The Spin Race): on all games, with a deposit of 50 €, you will receive 50 free spins. For each deposit of 100 €, you will be offered 150 free spins.
Friday Recharge: on Fridays, a deposit bonus of 100% up to 200 € is offered. The minimum deposit amount is 40 €… No wager, once again.
Other bonuses, such as the Wager Race.
The VIP Program at Hugo Bets
Like many online casinos, Hugo Bets has established a VIP system that aims to reward the most active players. We found this VIP program fairly comprehensive, besides being transparent. This is quite rare to highlight. Indeed, some gambling sites are rather hesitant to reveal more about this format.
The Hugo Bets VIP program operates fairly normally, with a scalable system that allows you to obtain increasingly attractive bonuses as you progress through the hierarchy of the VIP program. There are three levels in total: Bronze, Silver, and Gold.
You will thus be eligible for:
rewards in the form of a bonus or free spins,
faster withdrawals,
VIP support with an account manager,
invitations to private events,
birthday gifts.
Available Games on Hugo Bets
We have counted a little over 5,300 games in total at the Hugo Bets casino. The game library is therefore quite rich (the average being around 4,000). The biggest providers in the market contribute to it, with Evolution Gaming, Pragmatic Play, as well as NetEnt and Relax Gaming.
Slots
As always, Hugo Bets has delighted us with a very comprehensive offer of slots. There is something for everyone! From traditional slots to fun-themed ones featuring animals, candies, horror, or futuristic themes. There truly is something for all tastes. You will also find Megaways slots and Jackpots, in hopes of generating big wins!
My favourite slots on Hugo Bets are as follows:
Rise of Merlin,
Fruit Party 1,
Dead or Alive 2.
Table Games
What would the Hugo Bets casino be without table games? In total, there are more than a hundred game options that our casino experts have discovered, including online roulette and its many variants, blackjack, baccarat, and other dice games as well as poker.
The offer is quite comprehensive. It is also quite nice to be able to navigate from one option to another thanks to the well-thought-out categorization. Each game section highlights a selection of the most popular versions, making it easy to choose.
Live Animated Games
In our opinion, this is the most important casino section. We have counted, once again, more than a hundred titles, with various options, such as:
Monopoly Live
Funky Time
Dream Catcher
Monopoly Big Baller
Crazy Time
All the great creations of Evolution Gaming are present; what more could you ask for?
Moreover, live table game options are also available, including live blackjack, live roulette options, as well as baccarat and many other games, which we invite you to discover without further delay.
Other Games
Finally, on Hugo Bets, you will find a nice selection of other games. We think of mini aviation games, like Plinko or Aviator. You will also find draw games, like Bingo or Keno, which although they have a fairly low RTP (return to player), still attract many players!
Payment methods on Hugo Bets
On Hugo Bets, several payment methods are offered. Here are the different deposit methods currently available:
Visa,
Mastercard,
MiFinity,
Bank transfer,
Cryptocurrencies (Bitcoin, Ethereum).
Note that the minimum deposit amount at this online casino is €10. These are immediate and free of charge.
What about withdrawing your winnings? These are possible from €10 for withdrawals by credit card. Expect €20 for withdrawals by bank transfer and €30 for other options.
Withdrawals are instant via MiFinity and cryptocurrencies. However, they take between 3 and 5 days for other methods (credit and bank transfer). Note that they are subject to KYC verification (Know Your Customer).
Without identity verification, you will not be able to process the repatriation of your funds. KYC is done very simply. You just need to send to customer support:
a photocopy of your identity card, front and back,
a proof of residence.
Customer service and support on Hugo Bets
Contacting Hugo Bets customer service is particularly easy. You can do so by:
live chat: this is available every day of the week from 10 am to 11 pm. You can contact them in French. A bot will provide you with a response, which will then forward your request to a real person in support.
email: at the address support@hd.happyhugocasino.com
You will also find an FAQ (Frequently Asked Questions). This is rich and well-stocked, with a dozen questions among the most frequently asked by clients to support.
License and Security Measures
In addition to being a particularly flexible online casino, especially regarding the terms associated with the welcome bonus, Hugo Bets is also a reliable and secure casino. It notably holds a gaming license issued by the regulatory authority for gambling and games of chance in Curaçao.
Additionally, we discovered that Hugo Casino had implemented a series of measures to ensure the security of players, such as:
HTTPS, to ensure the connection on a secure site.
128-Bit SSL encryption, which allows for the encryption of the personal and banking data of all users.
2FA authentication, to secure access to their player account.
responsible gaming options, to limit deposits, bets and to request self-exclusion, whether temporary or permanent.
How to register on Hugo Bets
Here’s how to register at the online casino Hugo Bets.
Go to the official page of the online casino
Visit the official website of the online casino. To do this, you can click on our redirect links. This will also allow you to take advantage of an exclusive bonus.
Click on “Create an account”
Click on the “Create an account” button, which is located at the top right of the screen (blue background). A new page will open.
Enter your personal information
The first step is to enter your email address. Then click on “Create an account”. You will then be able to provide your identity (first name, last name), a username, a phone number, a password, as well as your date of birth.
Make your first deposit
Once your account is validated, make your first deposit, ensuring to select your preferred deposit method. Also, respect the minimum amount required.
Claim the bonus, validate the KYC, and start playing
Once the deposit is made, you will claim your welcome bonus. We then recommend sending your KYC documents to customer support. You can then start playing!
Our conclusion on Hugo Bets
To be honest, it is difficult for us to find fault with Hugo Bets, which in our eyes is one of the best online casinos in France at the moment. The gaming options are numerous (5,300) and are provided by the best suppliers in the market.
And what about the welcome bonuses? 300% up to 1,000 euros, with a wager of only x1. This is almost unheard of. If we wanted to be a bit picky, we could regret that there are not more regular promotions, but the conditions are so advantageous that it is impossible for us to really emphasize this point.
Finally, the support is of top quality. While it is not available 24/7, it remains extremely efficient. We tested it under the pretext of having an issue after our registration, and the responses were quick, as well as being concrete, with clear explanations and an easily applicable solution.
