Expert in online casino and gambling, we at 8Fortuna have decided to study and analyse a new gaming space. This is Casoo Casino! Very comprehensive, notably due to a well-stocked catalogue and an attractive welcome bonus, this website has serious assets.
Are you looking for a new online casino to have fun and gamble? Then Casoo might very well meet all your needs. To ensure this, we offer you a complete and detailed analysis of all the assets of this platform: customer support, payments, and bonuses, you will have access, in this guide, to clear and detailed information.
Our Opinion on Casoo Casino
We did not have any preconceived ideas about Casoo Casino. It was therefore a real discovery for us. As a result, we were not disappointed. The casino has more than 7,500 games in total, which is more than enough (with a catalogue powered by the biggest providers in the market).
We also really appreciated the welcome bonus, set at 200% up to €600 + 350 FS (but we will come back to this in more detail later in this guide). Finally, and as always on 8Fortuna, this online casino that we present to you is reliable and secure, with its gaming licence. So, all systems are go!
Everything You Need to Know About the Online Casino Casoo Casino
It was in 2019 that Casoo Casino opened its doors for the very first time. Owned by Trink N.V., this online gambling site is therefore rather "old." It is a well-established brand that has little to prove after nearly six years of activity.
We also appreciated the "galactic" universe of this online casino. Indeed, the theme recalls space, with blue and generally darker colours, which are supported by illustrations of planets, galaxies, or space explorers.
Casino Games and Sports Betting on Casoo Casino
There are more than 7,500 games in Casoo's catalogue. This is quite an impressive library (the average number of games is around 4,000).
More than 50 of the biggest providers in the market supply this website. Play’n GO, No Limit City, Evolution Gaming, as well as Hacksaw Gaming or Pragmatic Play work with this website.
Slot Machines
The offer of slot machines on Casoo is more than convincing. We counted a total of 3,600 slots on this website. Such an offer naturally implies that many themes are represented.
Futuristic, adventure, classic, or even horror or animal-themed slot machines are available. You will have no trouble finding a game that matches your desires.
Among the options we really enjoyed are:
Book of Dead, by Play’N Go,
Hyena Heist, by Gaming Cops,
Big Bass Bonanza, by Pragmatic Play.
On Casoo, you will also find jackpot-type slot machines. These are slot machines with an entry spin at a higher amount. However, the potential winnings can be greater.
Table Games
BLACKJACK, baccarat, roulette, or poker, the table game options on Casoo are absolutely not lacking. We really appreciated this. It is indeed quite rare to be able to enjoy such a selection!
28 different types of BLACKJACK (starting with BLACKJACK Beto), 14 options of baccarat (including Baccarat Triple Touch), as well as 30 variants of roulette (including French Roulette)… There is clearly no chance of getting bored.
The only downside, in our opinion? There are only 5 poker options available, which can be quite frustrating if you enjoy this card game.
Live Casino
A live games section is offered from the casino's side menu. It is possible to play table games or TV games, all hosted live by a French-speaking dealer.
We really appreciate this way of doing things, which in our eyes is very immersive. It gives the sensation of being able to play directly within a physical casino without having to travel.
Here are some of our favourite options:
BLACKJACK 9 Azure by Pragmatic Play Live
Baccarat Dance, by Vivo Gaming
Auto Roulette, by Live88
Is Casoo Casino a secure casino?
Yes, Casoo is a fully secure casino. It holds a gaming licence, which was issued to it by the regulatory authority of Curaçao (number OGL/2024/500/0155). If you read our guides, you know that in our view, this is an essential element to ensure the security of users' personal and banking data.
In detail, Casoo has implemented a series of measures to provide a healthy gaming environment for everyone who connects. These are standard measures, in line with what is generally done in this market:
holding a CGB certificate
128-bit SSL protocol for data encryption
HTTPS protocol for a secure connection
mandatory KYC (identity verification) to carry out withdrawals
a "Responsible Gaming" option to limit deposits, bets, and request self-exclusion
The bonuses offered by Casoo Casino
On Casoo, the welcome bonus is 200% up to €600 and 350 free spins. It is spread over the first four deposits, in this way:
1st deposit: 100% up to €300 + 100 FS
2nd deposit: 100 FS
3rd deposit: 100% up to €300
4th deposit: 150 FS
The minimum amount to deposit to take advantage is €20. The wagering requirements are set at x25 for the bonus and 20 for the free spins.
On this online casino, other promotions are offered:
The Glimmer: it's a cosmic currency, which you can win, collect, and use to exchange for bonuses
The "Infinite Progression" loyalty program
the Weekend Reload Bonus, with a 100% bonus on your deposit
The VIP Programme on Casoo Casino
On Casoo, the VIP programme is structured around six different levels. Joining is done automatically. Upon registration, you join level "0" of this loyalty programme.
It works quite simply. Every action, every win, allows you to earn Glimmers that you can then use to rise in the VIP level hierarchy.
The further you progress, the more interesting the returns, with better cashback percentages, personalised offers, an account manager and many other benefits.
Payments on Casoo Casino
We then analysed the payment methods on Casoo. For everything related to deposits, six options are offered, among which you will find:
Bank card: VISA, Mastercard
Mobile payments: Apple and Google Play
E-wallet: MiFinity
Cryptocurrency: Bitcoin, Ethereum, Dogecoin, Litecoin, Tron...
Bank transfer
On Casoo, deposits are immediate. They are also guaranteed fee-free. The minimum amount to proceed and credit your player account is €20.
What about withdrawals on Casoo? Everything is done in the same place. However, simply click on the "Withdraw" tab. All the previously mentioned methods are offered, with the exception of mobile applications.
Withdrawals are fee-free and start from €20. While they are instant for cryptocurrency, they may take 1 to 3 working days for validation for other options.
Casoo Casino Customer Support and Service
Casoo Casino is one of the most efficient online casinos when it comes to support. Indeed, it is quite simple to contact customer service:
email, at the address help@casoo.com
live chat, 24/7, in French
However, we were unable to find a FAQ (Frequently Asked Questions) page. Generally, it is possible to access it directly from the footer. This time, however, we couldn’t manage it.
However, we contacted support via live chat. We purported an issue with KYC verification. A response was provided to us within about two minutes. A response in French, perfectly understandable, as well as being helpful.
What do other players think of the Casoo Casino?
Casoo has a Trustpilot page. The profile is verified. So, the page indeed belongs to this online casino. The average rating there is 3.3/5. This might seem quite “average”, but it turns out that only 6 reviews have been published.
The feedback is generally mixed:
“Good casino with a good number of providers and games, a well-designed platform that never crashes for me.”
“A good casino, you can find all the games there. The support chat is always active and helps you quickly.”
“Stay away from this casino, they do not pay their customers, even if your documents are approved, they tell you there's a technical issue with payment providers for over a month now, I still have 300 euros that haven't been sent to me, it's a fraudulent casino, stay away from there.”
The reviews are quite mixed, however far from the experience we could have of this online casino. We recommend, for more certainty, making a small initial deposit to test the gaming area and deposit more later.
Conclusion on Casoo Casino: why sign up at this online casino?
We really enjoyed discovering Casoo. It is a casino with many advantages, including a very comprehensive catalogue and an excellent welcome bonus. However, we do regret the lack of regular promotions as well as payment options that may seem rather limited.
Nonetheless, the support is very efficient, which is quite reassuring from the users' point of view. Finally, this online casino works perfectly well on mobile. There is no dedicated mobile app, but whether on iOS or Android, we experienced no latency.
Finally, the registration process is very simple. A click on the dedicated button, at the top right of the home screen, 3 steps to complete and it's done. In short, this casino has everything of a great one, feel free to discover it.
